Privacy Policy

1. Who We Are

Goodwill Realty & Property Management is a real estate brokerage, property management, and titling company based in Cebu City, Philippines. Our office is at RC Mango Bldg., Salvador St., Cebu City. You can reach us at goodwillrealtyph@gmail.com or +63 917 710 7329.

2. Information We Collect

The personal information we collect depends on how you interact with our website:

• Information you give us directly, such as your name, email address, phone number, and the details of your property interest or inquiry, when you complete a contact or inquiry form, request a valuation, subscribe to our updates, or otherwise contact us
• Payment information, such as your name and billing details, when you make a payment through the Site. Card and other payment details are handled by our third-party payment processor, and we do not store your full card number
• Usage information collected automatically through analytics tools, such as the pages you view, the device and browser you use, and general location data. This data is aggregated and does not identify you personally

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the property information or services you request
• Process payments you make through the Site
• Send you updates and marketing messages about properties and services, where you have given us consent
• Measure and analyze how our website is used so we can improve it
• Meet our legal, accounting, and security obligations
• Verify and update the accuracy of our records

4. Consent

When you provide us with your personal information for a specific purpose, you consent to our collecting and using it for that purpose.

You may withdraw your consent at any time, or ask us to stop sending you marketing messages, by contacting us at goodwillrealtyph@gmail.com. We will act on your request as soon as reasonably possible, subject to our legal record-keeping obligations.

5. Disclosure and Sharing

We do not sell your personal information.

We may share your information with:

• Service providers and processors who help us operate our website and business, such as payment processors, analytics providers, and IT or hosting vendors
• Third parties where required or permitted by law, such as to comply with a valid legal process, a court order, or a public authority
• A successor in the event of a merger, acquisition, or sale of assets, where your information is transferred as part of the business

6. Third-Party Services

We rely on third-party providers, such as payment processors and analytics tools, to operate parts of our website. These providers collect, use, and disclose information only to the extent necessary to perform the services they provide to us.

Each provider has its own privacy policy. We encourage you to review their policies so you understand how your personal information is handled.

Some providers may be located in, or operate facilities in, jurisdictions outside the Philippines. Where your information is transferred internationally, we take reasonable steps to protect it and to comply with the Data Privacy Act.

7. Links to Other Websites

Our website may contain links to external websites. When you follow a link, you leave our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

8. Cookies and Tracking

We use cookies and similar technologies to keep our website working properly and to understand how it is used. Cookies may help us recognize your device, remember your preferences, and measure site performance.

You can set your browser to notify you when a cookie is placed, or to block or delete cookies. If you do so, some parts of our website may not work as intended.

Because there is no accepted standard on how to respond to Do Not Track signals, we do not change our data collection and use practices when we detect such a signal from your browser.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, consistent with the Data Privacy Act.

Where you make a payment, the transaction is processed by our payment provider using encryption. However, no method of transmission over the Internet or of electronic storage is completely secure, and we cannot guarantee absolute security. You use our website at your own risk.

10. Data Retention

We keep your personal information only for as long as we need it for the purposes described in this policy or as required by law, after which we will delete or anonymize it in a reasonable manner.

11. Your Rights Under the Data Privacy Act

Subject to the Data Privacy Act and its implementing rules, you have the right to:

• Access a copy of the personal information we hold about you
• Request the correction of inaccurate or incomplete personal information
• Request the erasure or blocking of your personal information
• Object to the processing of your personal information
• Request data portability where applicable
• File a complaint with the National Privacy Commission if you believe your personal information has been mishandled

12. Age and Eligibility

Our website and services are intended for persons aged 18 and over and of legal age. If you are under 18, please do not use our website or provide us with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and publish the updated version here.

Continued use of our website after changes take effect means you accept the updated Privacy Policy. We encourage you to review this page regularly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at goodwillrealtyph@gmail.com, call +63 917 710 7329, or write to us at RC Mango Bldg., Salvador St., Cebu City.

This Privacy Policy is provided for general information and is not legal advice. Please consult a qualified lawyer for advice specific to your situation.